Delivery of products
After placing the order and making the payment, the voucher/gift card can be downloaded by email, or picked up from Bucharest Spa, Str. Aurel Vlaicu no. 39, Sc. A, Et. 1, Ap. 10, Sector 2, Bucharest.
Important: Appointments canceled at the last minute are subtracted from the subscription as carried out sessions.
Return of products
We offer the customers the possibility to return the purchased products, an action that will have to be announced by a written notification in advance, signed and dated by the real beneficiary of the products and sent by email to firstname.lastname@example.org.
The customer has the right to return the products within 14 days of receiving them and may request the reimbursement of the value of the product or exchange with another product.
Prices and methods of payment
The prices shown include VAT.
Payment can be made with cash at the parlor, by direct transfer to our bank account or by credit / debit card via mobilPay 3D Secure.
We take your privacy very seriously and this privacy statement is here to help you understand what we may do with any information you give us about you. This privacy statement only relates to our website and does not extend to your use of the Internet outside of our website or to any websites that are linked to our website.
You can access our website home page and browse our site without disclosing your personal information, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time. You should regularly check this page to make sure you have read the most recent version.
Personal information provided is stored for our own records only and will not be disclosed to third-parties.
Information we may collect about you
Personal information is limited to your name, phone number, email address. These details are only known to us if you complete the appointment form.
How we use your details
We will only use your contact details in order to contact you. We never give or sell our customers details to third parties.
Where we store your personal data
All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.
Protection of personal data
By providing your data you give us consent to enter them into our database, with strict observance of the legal provisions regarding the protection of persons regarding the processing of personal data and their free movement.
Users have the right to request the following for free:
– confirmation of the processing or not of personal data;
– rectifying, updating, blocking or deleting the data provided whose processing is not in accordance with the provisions of Law no. 677/2001; ceasing the processing of personal data;
– stop sending promotional messages.
In order to exercise these rights, you can send us a written, dated and signed request.
About Cookies and the way we use them
In common with other websites, we do also use “cookies”.
Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.